- Cancellations are allowed only before the item is Confirmed by restaurants/stores & enters the processing stage.
- Once the item has entered the processing stage, cancellations will not be permitted.
- Customers can request cancellations by contacting our customer support team via the Jopi mobile app, website, or helpline number.
- Refunds for canceled orders will be processed according to our refund policy.
- Jopi reserves the right to cancel orders in exceptional circumstances, and customers will be notified of such cancellations.
Note:
Jopi reserves the right to update or modify the cancellation policy without prior notice. Customers are encouraged to review the policy periodically for any changes.
