- Jopi offers fast and reliable hyperlocal delivery services for food, groceries, online shopping, water supply, and parcel deliveries.
- Deliveries are available within specified zones in Guwahati and other cities where Jopi operates.
- Delivery times may vary based on the type of service and location. Customers can select their preferred delivery slots during the checkout process.
- Jopi strives to deliver orders promptly, aiming for timely delivery within the specified timeframes.
- Delivery charges are applied based on the distance, weight, and type of items being delivered.
- Customers will be informed about the delivery charges at the time of checkout.
- Jopi provides real-time order tracking for customers. Users can track their orders through the Jopi mobile app or website.
- Regular updates regarding the status of the delivery will be sent to the customer via SMS or email.
- Customers are responsible for providing accurate and complete delivery addresses during the ordering process.
- Jopi will not be held responsible for undelivered orders due to incorrect or incomplete addresses provided by the customers.
- Customers are required to confirm the receipt of their order upon delivery. This confirmation helps maintain the accuracy of our delivery services.
- If a customer is unavailable at the provided address, Jopi will attempt to contact the customer for further instructions. Re-delivery attempts may incur additional charges.
- Orders can be canceled within a specified timeframe mentioned in our cancellation policy. Refunds will be processed according to our refund policy.
- Cancellation requests made after the specified timeframe may not be eligible for a full refund.
- Jopi’s customer support team is available to assist customers with any delivery-related queries or issues.
- Customers can reach out to our support team via the Jopi mobile app, website, or helpline number.
Note:
Jopi reserves the right to update or modify the shipping policy without prior notice. Customers are encouraged to review the policy periodically for any changes.
